Any business that has had difficulty hiring and retaining top employees in information technology (IT) will probably tell you that several factors at play cause the situation. Absolutely, it can be frustrating to lose new IT employees to other companies after putting in all the hard work of finding, hiring, and attempting to onboard them. In this article, we’ll explore how to be an organization that doesn’t lose its best employees using retention in IT staffing as our focus of discussion. 

Retaining top performers not only means keeping them happy and engaged. It also means keeping your IT employees away from competitors and preventing them from leaving too soon. So, if you’re interested to know what makes your best employees tick and how to keep them around longer, let’s begin by answering the question: why do some of your best IT employees leave? 

The State of the IT Staffing Market 

It’s no secret that demand for information technology professionals has outpaced supply in recent years. In fact, the US Bureau of Labor Statistics projects a 13% growth in employment in computer and IT occupations between 2020 and 2030. This growth rate is much faster than the average for all other jobs. 

With all these opportunities available to IT professionals, it’s no wonder they keep their eyes and ears open for new opportunities to advance their careers. The tricky part of retention in IT staffing is that so many factors need to come together. This can’t be attributed to your staffing strategy alone. There are other aspects you also need to have a good handle on your top professionals. 

Importance of Retaining Best Employees 

If you can’t keep your employees happy, it will mean losing revenue. However, retaining employees is more than just a win for your business. It’s also a win for your people and their career development. Employees who leave an organization take all of their experience with them, which means you’ll have less in-house expertise going forward. In addition, turnover can affect customer relations and work performance within teams. 

Retention in IT staffing is especially crucial in scaling a business. IT professionals handle crucial tasks, including but not limited to cybersecurity, cloud computing, systems management, automation processes, analytics and data management. When your IT staffing turnover is high, all these areas will suffer. Therefore, retention in IT staffing is not solely a human resource concern but a business imperative. 

How to Get Started 

Before we get down to it, you must first analyze your organization’s challenges in retaining the best employees. Here are some factors you should take into consideration before implementing drastic changes: 

Identify What Your Best Employees Want 

Many top employees are driven by more than just money. They want job security, a good work environment, opportunities for advancement and training, flexibility in their schedules, and other amenities that may not be available in some companies. Once you identify what your best employees want, you can figure out how to retain them by offering such programs, or better yet, building them into your company’s culture. 

Look Into Their Current Job Situation 

Ask them what is making them stay. You may want to ask: 

  • What are you enjoying most about working with us? 
  • What would you like us to provide? 

Get a feel for what might be missing from their current position. Be sure to take notes and jot down any questions they may have as well, so you can use them as thought starters for your next move. 

How Not to Lose Your Best Employees 

Once you know the areas need improvement, focus on those first. The work doesn’t stop there, though. You want your team to be happy and stay happy! To achieve continued success in retention in IT staffing, being proactive is key. Here are some tips on how not to lose your best employees: 

Go Beyond the Average Salary 

While the median annual wage for IT professionals was a little over USD 91,000 in 2020, you may have to pay a bit more if you want to hold on to your top employees. Usually, an above-average compensation package is the most obvious and effective way to retain your best employees. Unfortunately, though, it’s often the most overlooked one. 

No amount of pizza and gift cards can make up for paying your employees well. However, this alone can encourage them to stick around. You can also offer retention bonuses or annual salary increases as an incentive to stay with your organization. 

Let Your Employees Speak Freely 

Allowing employees to share their opinions and input is an excellent way of letting them feel invested in your business’s success. If you’re looking for fresh ideas, go ahead and encourage different perspectives. You never know when an unpopular opinion could hold a gold mine of innovative thinking. Plus, if your employees feel they have a voice in decision-making, they are more likely to stay loyal to your company over time. 

Boost employee engagement by using engagement tools such as OfficevibeCulture Amp, and TINYpulse. These tools will help you know how your employees feel and engage them in real-time. It might seem small in the grand scheme of things, but building a culture where employees can freely speak up can make them feel comfortable and confident in their involvement in driving your business forward. 

Appreciate and Respect Your Employees 

One of the most important things you can do is show your employees respect and appreciation. Recognize great work, celebrate birthdays, give bonuses, and provide positive reinforcements. 

Find out what motivates your workers, and then help them achieve their goals with your business. Showing you care about them as individuals and not just for paid labor goes a long way. In addition, these small acts will help you retain some of your best IT employees by giving them something to be excited about at work. 

Don’t Micromanage 

A hands-on management style can sometimes translate to less trust you have in your staff. This can easily cause people to get frustrated and seek new employment. If you are interested in retaining top employees, it’s important not to micromanage them. Instead, give them room for creativity to help them develop professionally. 

Additionally, micromanaging can also hamper productivity. Worse is it can literally kill your employees, according to an article published by Entrepreneur Magazine! So, the best way to go is to look into healthier and more productive leadership styles. 

Offer Growth 

If your organization wants your top employee retention in IT, you have to make sure that you provide them with room to grow and flourish. These include promoting them internally and offering opportunities for advancement. Give them access to training and education opportunities within their firm or network. Additionally, companies should make sure that work isn’t too bureaucratic. 

Make sure your team is updated with the latest industry news and skills. If they ask for a diverse workload, give it to them. Employees who do the same tasks day after day can grow complacent. Don’t forget to challenge them. Why pick out your best employees when you can help them be their own personal best? 


If you’re interested in retention in IT staffing and seeing what a fulfilled workforce can bring to your business, contact our specialized recruiters at ACS Professional Staffing today! We can connect you with the best people in IT, engineering, finance, administrative support, and more. We specialize in direct hire placements, contract-to-hire staffing, and payroll services. 

We champion the long-term success of your business. You can count on us to help you achieve your business goals and more. We at ACS Professional Staffing can’t wait to start building our long-term partnership! Contact us today!